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How to report the measurement error?

· FAQ - Ruler Pro

How to report the measurement error?

Some users did not know that you can report the measurement error by using the built-in “Report Error” function of the iPin Spatial Ruler Pro App.

The following steps will show you how to use this function.


Turn on the iPin Spatial Ruler Pro App on your mobile phone. Go photogrammetry measurement “Select Measurement mode” page.


Tap the “Setting icon” on the up-right corner.


The following page will appear on your mobile phone screen. There are several functions and options.


Tap the “Report Error”


The e-mail on your phone is then turned on as the following, with the user log attached:

Please briefly describe your problem or issue in the mail.

The last step is to tap the “send” button. This email will send the user log of your iPin Laser Pro App back to our support center, and we will be able to analyze the usage and feedback to you in email.

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